frequently asked questions

  • 1.

    Is a 3D Ultrasound safe?


    Yes it is safe. It uses the same equipment used for diagnostic 2D ultrasound. Research has not shown the ultrasound scans  to be harmful in anyway.

  • 2.

    Do I need an appointment?


    Yes , an appointment is needed for proper scheduling and to offer you an optimum service. Appointments can be booked online from our website, or by phone

  • 3.

    When is the best time to do a 3D Ultrasound?


    The best time to get a 3D ultrasound with babys profile is between 24 and 30weeks

  • 4.

    Do I need a referral letter from my Doctor or Midwife?


    No. We do not offer diagnostic ultrasounds (which are the types of ultrasound arranged by your healthcare provider) The emphasis of our sessions are to see your baby, record their expressions and activities, record heartbeats and determine the sex of your baby. We do not diagnose neither do we check fetal weights.

  • 5.

    Do you offer gender determination services?


    Yes we do. Best time to visualise this is after 18weeks. You will be able to confirm this yourself as well from our images.

  • 6.

    How many people can accompany me to my appointment?


    We welcome your friends and family to share your special moments. Our facility can accommodate 6 guests.

  • 7.

    What payment options can I use?


    We accept cash, Debit as well as credit cards.

  • 8.

    How long is the is the session?


    The duration of the session depends on your chosen package. Most sessions are between 10 to 30 minutes. Try to arrive some minutes before your session and allow for some minutes after your session to process your pictures/DVD/CD

  • 9.

    When do I get my pictures or Videos?


    You get your memories some minutes after your session is finished.

  • 10.

    Can you always get a good picture of the baby's face?


    The best result depends on your baby's cooperation and positioning. Other things that may affect our image quality is the amount of fluid around the baby and the position of the placenta. However we try to get the best pictures as much as we can. We also offer a free 15minute session to try and get a good profile scan if we are not able to do this at your initial visit.